Send your order details through the form
Send your request through the enquiry form. Include your name, the area you are in, the date and time you need the order, and whether you want collection or delivery support.
- State the meal type: walk in order, family pack, boxed lunch or tray order
- Give the number of people and any spicy or mild preference
- Add your collection time slot if you need a set pick-up
That helps us prepare the right portion sizes and keep your order moving without confusion.
Areas we serve from Orlando West
Our kitchen base is in Orlando West, and we handle orders for Soweto and nearby areas with steady turnaround times. We regularly assist customers from Diepkloof, Meadowlands, Protea Glen, Dobsonville and Naledi, plus Soweto Central Reach and nearby collections.
- Orlando West Kitchen
- Diepkloof Orders
- Meadowlands Orders
- Protea Glen Orders
- Dobsonville Orders
- Naledi Orders
What to include
If you are planning a lunch queue order, evening meal or weekend family takeaway, please tell us what matters most. A simple note on portions, sides and packaging needs makes it easier for the team to confirm what can be packed and when.
- Preferred pieces and sides
- Whether you need extra packaging for travel
- Any school, church or funeral order requirements
For larger orders, add your event date as early as you can so we can check stock and frying times.
Chicken Orders and Enquiry Details
Please include your order number, restaurant, contact details and the reason for your enquiry. Standard enquiries are handled by the relevant restaurant or support team, and busier lunch periods, Friday evenings and weekend rushes may affect the queue, especially when the counter is full and orders are being packed for collection.
If your enquiry is for a family pack catering job, event snack pack or weekend prebooking, allow extra time so we can confirm portions and collection arrangements properly.
Collection slots and travel friendly packaging
When you send a collection request, mention your preferred time slot and whether you are travelling across Soweto or further afield. Our packaging is set up for food that needs to move well across town, which helps keep pieces and sides together on the road.
- Best for lunch queues, evening pickups and weekend orders
- Useful for funeral order support and church group orders
- Suitable for school events, party trays and boxed lunches
Who handles your enquiry
Your message is handled by the team at our Orlando West kitchen, led by Sibusiso Mthembu with support from the store, kitchen and front counter team. We keep the process practical, so you get clear feedback on what can be prepared, collected or arranged for delivery support.
If you need a straightforward answer on menu lines, catering quantities or the best time to collect, send the details through the form and we will come back with the next step.